Global Appliances, Inc. offers a 5 year manufacturer's warranty and a 30 day refund return policy on all range hoods. Exclusions may apply, please see below.
Global Appliances, Inc. warranty is valid if the following conditions have been met:
· Proof of purchase can be provided.
· The range hood has not been modified, unless modified or fabricated as a special order request by Global Appliances, Inc. Important notice to all of our customers, upon receipt of your range hood please remove the item from the box and inspect the entire range hood for any cosmetic imperfections and and/or mechanical malfunctions by plugging the range hood into an outlet to check that everything is in working order. This must be done before installation of the range hood. If a cosmetic defect or motor malfunction is claimed/reported after installation of the range hood, then we will assume that the defect/malfunction was caused by the customer and therefore the customer will be held liable.
Global Appliances, Inc. warranty does not cover:
· Routine maintenance – incorrect cleaning
· Incorrect installation due to ducting or power supply
· Accidental damage e.g. filter change or bulb change
· Grease filters
Shipment:
· For all Foreign (Canadian) shipments; customs and duties are paid for by the customer. The price of the range hood and shipment charges do not include customs and duty fees.
· All New Penn shipments and return shipments are always strapped onto a pallet for the safe delivery of our products.
· If you would like to return a product within the 30-day refund return period please contact Global Appliances, Inc. for a return authorization # and for return shipment instructions. Initial purchase order shipping & handling charges are non-refundable. A 20% restocking fee may apply on returned merchandise. If a returned product is recieved damaged, altered in any way, or in non-resellable condition then we reserve the right not to refund the purchase price. A return will not be accepted by our company without prior notification.
For any other questions or concerns regarding our policies and/or warranty information, please contact us via our toll-free telephone # or by email.
Telephone:
1 (800) 557-4031
E-mail:
Sales@rangehoodsstore.com
